Services that contribute
to the growth of our clients
I appreciate the trust you have given me to lead the 160k Project Management, and I hope to contribute significantly to improving and increasing the satisfaction levels of our clients, as well as the quality and commitment of our professional teams.”
Jasmin Alcalá
Services Sub Manager
Services
• Operational and Functional Support Services
• Operational Continuity
• Software Factory
• Professional services
• Factory of Integrations
• Architecture
• Agile Cells
• QA
Professional Services
We stand out for searching and finding the optimal profile for the role that each company needs.
We build and maintain long-term business relationships, taking care of the needs of each of our clients.
We are recognized for the ethics and professionalism in each of our actions, with which we have earned the image of a solid and reliable organization.
• Development Cells, Specialist Engineers (Infra) and QA.
• Staffing.
• Solutions, Business and Technical Architects.
• RPA.
TI & E-COMMERCE
The 160k Services experience in the IT & E-Commerce area is in the implementation of development cells for Software Engineering.
Software Engineering
- Development Cells.
TELECOMMUNICATIONS
At 160k we have a lot of experience in Telecommunications, IT Government development, Software Engineering, more than 400 integrations in 4 years, Data Analytics, Operational Continuity and more than 4 years of QA service.
IT Governance
- PMO service.
- Implementation of the Practice.
- Definition of Indicators.
- Change management.
- Risk management.
- National and HeadQuarter.
- Bilingual.
Software Engineering
- SOX cell: Risks Survey.
- Mitigation Design.
- Implementation of Solutions.
- Development Cells.
- Agile Cells.
- Professional Services.
Integrations
- Factory Integrations: 4 years of service.
- 50% of integrations.
- 400 integrations.
- Cell Architecture Integrations.
- Middleware cells.
- SOA support.
Data Analytics
- BI Cell and Big Data.
QA
- In QA of Digital Transformation Project:
– Oracle Suite (Siebel, WFM, Inventory, Billing).
– More than 4 years of QA service.
– QA cell.
– Automation of tests.
Operational Continuity
- Productive SOA Support.
CONTACT CENTER
160k has experience in Software Engineering, Data Analytics and QA services for the Contact Center areas in Chile.
Software Engineering
- Development Cells.
- Agile Cells.
- Professional Services.
Data Analytics
- B2B Dashboard:
– Many companies.
– Many company Business Indicators.
– Specific Telco Business Indicators.
QA
- QA Service.
- Test Automation.
PENSIONS AND INSURANCE
Another business area where we have a lot of experience is in services for Pension and Insurance companies. IT Government Services, cells for Software Engineering, Data Analytics, cells for QA services and Operational Continuity.
IT Governance
- PMO Service.
- Transformation Program.
- More than 30 projects.
- Risk management.
- Report to the Steering Committee.
Software Engineering
- Development Cells.
- Professional Services.
Data Analytics
- Development Cell.
QA
- QA Service.
- QA Cell.
- Test Automation.
Operational Continuity
- Operational Continuity Cell.
BANKING AND INVESTMENTS
160k has extensive experience in services for Banking and Investments in the areas of Software Engineering, Integrations, Data Analytics and QA Services.
Software Engineering
- Cell Development.
- Business Services Monitoring.
- License Inventory Management.
Integrations
- MW Development Cell.
- Support Applications Evaluators.
- Microservices Development Cell.
Data Analytics
- Development Cell.
QA
- QA Service.
- QA Cell.
- RPA Service.
RETAIL
160k has experience in Retail services in the areas of Integrations, Data Analytics and QA.
Integrations
- Support WOS2 Integrations.
Data Analytics
- BI & Analytics Professional Services.
QA
- In Retail & E-Commerce:
– Government and QA Control.
– QA Cell.
– Automation of tests.
