Consultancies oriented to strategic planning, design and implementation of IT processes.
IT Consultancy
Consultancies oriented to strategic planning, maturity assessment, design and implementation of IT processes.
At 160k we have a multidisciplinary team to develop consultancies aimed at improving service quality, reducing complexity and risk, lowering operating costs, and aligning IT with the business.
• IT Organization
• Contracts
• PMO
• Tenders
• RFPs
TI & E-COMMERCE
We detail the business areas where 160k has done Consulting in Information Technology & E-Commerce or Electronic Commerce.
IT Governance
- IT Capabilities Assessment in Business Group.
- Government Help Desk Service.
- IT Governance Model.
- IT organization.
- Incident reduction strategy and Work Plan.
TELECOMMUNICATIONS
160k has experience in consulting for IT Governance, Integrations, Data Analytics and Operational Continuity.
IT Governance
- IT Governance and QA Control.
- IT organization to support the Digital Transformation Project.
Integrations
- Architecture Services – SOA.
- SOA Government and Microservices.
Data Analytics
- Churn Prediction Model – Proof of Concept.
Operational Continuity
- ITIL Processes Operations Process.
CONTACT CENTER
160k has experience advising Contact Center services in IT Governance, software engineering and data analytics.
IT Governance
- Technological Roadmap.
- Cloud Adoption.
Software Engineering
- Technological Roadmap.
- Cloud Adoption.
Data Analytics
- Similarity Model of Texts – Directions.
- Payment Behavior Model: Clusterization of Clients.
- Management recommendation.
- Portfolio Allocation.
PENSIONS AND INSURANCE
160k has consulted for pension and insurance companies in the technological areas of IT Government, data analytics and operational continuity.
IT Governance
- Datacenter Migration Tender.
- RFP + Evaluation + Recommendation.
- Core Contract Assessment.
- Core Process Survey.
- Processes Technological support to processes and GAP.
- ITIL® Process Design for Operation and Continuous Improvement.
Data Analytics
- Architecture for 360º view affiliates.
Operational Continuity
- ITIL Processes Operations Process.
BANKING AND INVESTMENTS
160k has extensive experience in consulting for Banking and Investments in the areas of IT Governance, Software Engineering and Integrations.
IT Governance
- RFP Variable Income.
- Model and Architecture for commission solution.
- Soa Government and Microservices.
Software Engineering
- RFP Variable Income.
- Development Cells.
- Agile Cells.
- Professional Profiles.
Integrations
- SOA Government and Microservices.
- Service Oriented Architecture.
RETAIL
160k has experience in consulting for Retail in the areas of Integrations and Data Analytics.
Integrations
- Service Oriented Architecture.
Data Analytics
- Technology Model.
- Government Model.
- Functional and Technological Roadmap.